A Self-Service Experience Employees Actually Love
Mobile-first ESS with payslips, leave, attendance, helpdesk, announcements and AI assistant.
- Native iOS & Android apps
- AI HR assistant in chat
- Helpdesk with SLA tracking
- Payslip & tax docs
- Announcements & feed
- Single sign-on
A complete overview of the Employee Self Service module
Radix Employee Self Service is the daily front door to HR for your entire workforce. A native mobile app and modern web portal put payslips, leave, attendance, helpdesk, profile updates and announcements one tap away — backed by a conversational AI assistant that answers policy questions, summarises payslips and walks employees through any workflow in natural language. The result is an employee experience that feels consumer-grade and an HR team that stops drowning in tier-one tickets.
Business problems this module solves
If any of these sound familiar, you are paying the cost of a missing platform — in time, money and employee trust.
Repetitive HR tickets
HR spends most of its time answering the same payslip, leave-balance and policy questions every month.
Frontline disconnect
Store, plant and field employees have no easy way to access payslips, raise issues or read announcements.
Password fatigue
Multiple HR portals with separate logins create friction and abandoned workflows.
Outdated communication
Email broadcasts get lost; managers cannot tell who actually saw or acknowledged a policy.
Key features of Employee Self Service
Mobile-First Apps
Native iOS and Android apps with offline support and biometric login.
AI Assistant
Conversational HR assistant answers policy, payslip and leave questions instantly.
Helpdesk
Multi-category tickets with SLA, escalation, CSAT and knowledge base.
Payslip & Tax
Self-serve payslips, Form 16, tax declarations and investment proofs.
Announcements
Targeted announcements with reactions, polls and acknowledgement tracking.
Single Sign-On
SAML/OIDC SSO with Okta, Azure AD, Google and 30+ identity providers.
ESS Engagement (30d)
How it works
Business benefits & ROI
Quantifiable outcomes enterprise teams typically see after rolling out this module.
Self-service plus AI assistant resolves the majority of routine questions instantly.
A native, low-data app brings the frontline into the digital HR experience.
Targeted announcements with read receipts close the communication loop.
SAML and OIDC integration removes password friction across the stack.
Industries using this module
Distributed Frontline
Mobile-first ESS for store, plant and field workers with low data usage.
Global HQ
Multi-language ESS with SSO, localised payslips and announcements.
Hybrid Workforce
Single app for desk booking, hybrid attendance and team coordination.
Works with the tools you already run
Frequently asked questions
Are the mobile apps native?
Yes. Radix ships native iOS and Android apps with offline support, biometric login and push notifications.
Can the AI assistant be customised?
Yes. Admins train the assistant on company policies, handbook content and SOPs — with role-based access controls.
Which SSO providers are supported?
Okta, Azure AD, Google, OneLogin, JumpCloud and any SAML 2.0 or OIDC compliant provider.
Is the app available in regional languages?
Yes. Radix supports 20+ languages including English, Hindi, Tamil, Telugu, Bengali, Marathi, Spanish and Arabic.
Does the app work in low-bandwidth environments?
Yes. The mobile app is built for low-data environments common to retail, manufacturing and field work — with offline drafts and background sync.
Can the AI assistant be branded and trained on our policies?
Yes. Admins upload handbooks, SOPs and policy documents; the assistant answers in your tone with citations and role-based visibility.
Can employees update their own bank and tax details?
Yes. Employees update personal, bank, tax and nominee details through self-service with optional workflow approvals before posting to payroll.
Is there a desktop experience too?
Yes. A modern responsive web portal mirrors the mobile experience for desk-based employees, with SSO, push notifications and accessibility compliance.
Related platform modules
Make HR effortless for every employee
A consumer-grade self-service experience for your entire workforce.